Software Systems Upgrade post acquisition

by a searcher from Harvard University - Harvard Business School

2 years ago

Hi All,

What is your experience of upgrading/introducing new software systems (ERP, HRMS, etc.) post acquisition? Are there usually off the shelf solutions that one can implement or would someone benefit more by contracting with a small soft. dev. firm to develop bespoke solution?

Thank you and have a great day!

3 likes
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4 comments

searcher from California State Polytechnic University - Pomona

It is usually best to go with something off the shelf and many times, there is some lite customizations that can be done to meet your organizations needs. In my previous roles, I have lead the scoping and implementing of software solutions for Customer Service/Success and Digital Marketing teams. While there were a couple instances that required customer solutions be built, the vast majority of use cases were met with current out of the box software. I am happy to discuss my experience working on the inside and in the weeds.

2 years ago | like reply | 1 like

searcher from Swinburne University of Technology

Off the shelf solutions are the way to go. Bespoke solutions will not make sense and slow you down. Sometimes you may have to slightly modify your existing processes to fit within the off the shelf solutions but that will always lead to a much better outcome than the other way around.

2 years ago | like reply | 1 like

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