I would like to get a deferment per the COVID relief bill wherein Title III Sec 334 states: "SBA may allow lenders to provide full pmt deferment relief (incl pmt of P & I) for a period of up to one year or longer". The bank that originated the loan is refusing to grant the deferment and will not ask the investor that bought the loan nor the SBA. Can the bank do that? Is the bank still considered "the lender"?

Edit: we have demonstrated dire need but the bank refuses to go to the investor. If it did and the investor said "no", then there is a provision in the COVID relief bill that enables the SBA to repurchase the loan from the investor so it can grant the deferment. Why would the bank not want to do that? If it does not, we will default on the loan. What happens then?