I have a theory that many contractor service businesses being sold by aging Boomers operate on the old school spit and handshake with a mountain of paper documents, their digital footprints being limited to payment collection and perhaps email.
So my question, is how do you anticipate building digital transformation into your long range plan?
What kind of capital are you planning on allocating to such an effort?
Has anyone already done this kind of business system transformation and have advice?
For those searching for contractor service businesses
by a searcher from Duke University
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