CRM QUESTION

Hi all, I'm at the early stage of my search and have read that the use of CRM tool is important when conducting a search. I have not used a CRM tool in the past, so the tool is quite new to me. I visited the website of Zoho to get smarter on the topic, but I have not yet realized why the tool is so important for the search. May I ask you for what type of tasks you use a CRM tool in your search, and what CRM tools you recommend (keeping the cost into account as well)? Is there a time-efficient way to get savvy on how to use the CRM tool? Thanks for your feedback!



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