Curious what the consensus on QoE services would be. I hear of many searchers skipping this process due to its steep cost, I hear of others mandating it in their diligence process and racking up the expense over several LOIs.

Has anyone come across something like this in the market? Is there any demand for something like this?

What do these QoE service providers do that plugging up an ERP + other source systems to an algo cannot do (assuming you're not looking at a business doing napkin + spreadsheet accounting)?