Why Private Equity Can’t Get Enough of Essential Service Businesses
Behind the $7 trillion buyer pool targeting essential services and what makes these companies irresistible to investors. If you want to understand why some businesses get bought for huge multiples while others can’t get a decent offer, start with something simple: people don’t like changes. Once you notice this, you see it everywhere. If you have an HVAC guy who’s been fixing your system for years, you don’t replace him on a whim. If the pool guy shows up every week and keeps the water clean, you don’t shop for alternatives. And if your CPA has been doing your taxes for decades, you don’t change unless they really screw up. Private equity firms have noticed too. That’s why they’re pouring billions into “boring” companies like HVAC, landscaping, pest control, and plumbing. They’re not chasing glamour; they’re looking for predictability. Our conversation with Oliver Bogner, serial entrepreneur and founder of The Advisory Bank, centered around that idea. After building and selling five companies over 15 years, Oliver’s experience lets him bring a Wall Street-caliber process to Main Street deals. He focuses on getting the top dollar for owners in essential services industries that private equity buyers can’t get enough of. Operators often think growth is the only thing that drives valuation. While of course growth matters, predictability is its multiplier. According to Oliver, an HVAC company doing mostly one-off installations might sell for 3–5x EBITDA. The same company, with long-term service contracts, can sell for 6–10x. Nothing magical changed, except for the nature of the revenue. Recurring contracts with sticky clients take risk off the table, and risk is what buyers pay to remove. That’s why essential service companies with recurring revenue are worth about 50% more than project-based equivalents. Bigger Buys Cheaper Once you get this far, you start to see why the big players keep getting bigger. A $100 million EBITDA HVAC platform might trade at 16–18x EBITDA. A $1 million EBITDA shop trades at 6–7x. If the big platform buys the small shop, they get an instant paper gain (sometimes more than double their money) before touching operations. Oliver called this concept “EBITDA arbitrage.” It sounds complicated, but it’s really just multiple mismatch. If you can buy something at 7x and instantly integrate it into something valued at 16x, the math does the work for you. The operational improvements, like a shared back office, better buying power, cross-selling, are all gravy. The Silver Tsunami There’s another reason this market is so big right now. On the one hand, baby boomers own a huge share of these businesses, and many are getting ready to retire. At the same time, private equity has about $7 trillion in “dry powder” money that needs to be deployed. There are about 1,500 PE firms in the US that are actively buying essential services companies. That combination makes for a seller’s market. But not forever. In HVAC, for example, some platforms are already trading at some of the highest multiples anyone’s seen. Typically, that’s a sign the market is in the later innings. The Window Won’t Always Stay Open Right now, essential services M&A is in a sweet spot: sellers with strong businesses can get life-changing valuations, and buyers can acquire predictable revenue streams that fit perfectly into bigger platforms. But these conditions won’t last forever. As companies continue to consolidate, it will only get harder for newcomers to compete. Also, multiples won’t climb forever. If you’re buying, now is the time to be picky when you’re looking at companies. If you’re selling, take the time to prepare your story and your numbers so you can show exactly why your business is worth top dollar. And whether you’re on the buy side or sell side, remember that the more you can prove about the durability of the business, the better deal you’ll make. The Invisible Risk The danger for buyers is getting wrapped up in a business’s narrative. A company might say it has sticky clients. The contracts might look recurring. But it’s not until you dig in, that you find out that half the customers are actually month-to-month or the churn is higher than claimed or the margins look better because of how seasonal they are. This is where a Quality of Earnings report earns its keep. It goes beyond verifying revenue and expenses by testing the things that really make the business valuable: Are the margins sustainable? Is the revenue truly recurring? How concentrated is the customer base? Are the supposed ongoing contracts just dressed-up one-off projects? A good QoE is like getting a home inspection before you buy a house. You might still go through with the deal, but you won’t be surprised when you move in.