What should a new owner prioritize during the first 90 days after an acquisition?
My thinking: Focus first on retaining key employees, understanding customer relationships, and learning how the business actually operates before making major changes.
For those who have acquired a business, what mattered most during the transition—and what do you wish you had done differently?
A possible answer: Prioritize stability and trust. Meet with employees, customers, and key partners; review cash flow, contracts, and operational risks; clarify expectations; and avoid major changes until you understand the business’s strengths and weaknesses. The first 90 days should focus on preserving what works, addressing urgent issues, and building a clear plan for sustainable growth.