Thoughts on scaling without breaking quality

I keep noticing the same pattern when businesses start to scale. Demand is there. Referrals are working. Pricing isn’t the real issue. But growth starts to feel fragile anyway. Quality depends on a few people. Training takes forever. Hiring adds stress before it adds capacity. Raising prices buys some time, but it doesn’t actually solve the underlying problem. It makes me wonder if the real constraint at that stage isn’t execution at all — but decision consistency. Where judgment lives. How exceptions are handled. Whether standards are enforced structurally or just “understood.” I’m curious how other operators and buyers here have dealt with this, especially in post-acquisition or roll-up environments where things break quietly over time. Genuinely interested in how others think about this before it turns into a bigger mess