Required reading for incoming owner?

by a searcher from Full Sail University

3 years ago

I have a deal under LOI and am rapidly moving toward close. What should new owner/operators be reading to get their heads around small business leadership, team development and growth? This is a sales-heavy B2B organization, so that's a specific area in which I need to focus my personal development.

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searcher from Full Sail University

Love all the suggestions. Thanks everyone!

3 years ago | like reply | 0 likes

searcher from National University of Ireland, Galway

And there is "Raving Fans: A Revolutionary Approach to Customer Service", the counter intuitive quick read classic by Kenneth Blanchard. Repeat business is the key to successful B2B return on sales investment and that is what this book is about.

3 years ago | like reply | 0 likes

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