Request: Playbook for scaling Healthcare Services Organization

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August 26, 2025

by a searcher from University of Pennsylvania - The Wharton School in Indianapolis, IN, USA

I am working with a non-profit that has the ambitious goal of providing no-cost healthcare and on-going support to expectant mothers and their babies. The organization is working to create and scale a no-cost healthcare system that starts with telehealth intake then moves to in-person medical care and ongoing financial and social support. I'm asking the community for a huge favor - would anyone who has successfully scaled a healthcare services business (related or not) be willing to share their playbook for scaling it including potential vendors and technology? Obviously, they are not competing with the business as they are non-profit, but I and they would be happy to sign an NDA / non-solicitation etc. agreements and/or discuss considering the assist as a "gift in kind," which could provide some tax benefits. Thank you!
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Reply by a searcher
from Rockhurst University in Danville, CA, USA
I am a physician with multiple hybrid (physical locations and telehealth) behavioral health practices in different states. These were all started from scratch and built up. I'm happy to provide whatever information I can about how I went about it. Please feel free to DM me if you would like to connect, and best wishes for your project. Sounds like a very important undertaking.
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Reply by a searcher
from University of Toronto in Seattle, WA, USA
Hi Jason, I have some experience with this is in the telerehab and virtual primary care spaces, happy to share what I know. Send me a DM if helpful.
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