Raise for impending agency acquisition: seeking equity investors
February 15, 2024
by a searcher from Oberlin College in Los Angeles, CA, USA
Hi All, My business partner and I are about to go under LOI on a $348k EBITDA agency and are looking for equity investors that are interested in participating. We only need $400k cash at close, and we’re putting in $50k, looking for an additional $350k to get the deal done.
HIGH-LEVEL DETAILS 2023 Revenue: $1,166,172 Adj EBITDA: $348,161 Total Price: $1,000,###-###-#### 9X) Cash at Close: $400,###-###-#### 15X) Remainder ($600k) will be paid out as a 20% rev share on incremental revenue as the business grows
ABOUT THE AGENCY Founded in 2021, this agency specializes in assembling customer support teams for clients in the consumer SaaS industry. Through rigorous hiring and training standards, the agency scouts and empowers top talent from their network in LATAM and the USA, offering clients robust customer support talent and systems through email, chat, and phone channels. The agency also enhances their clients’ documentation, improving FAQ pages and internal manuals on how to answer questions, ensuring comprehensive support solutions.
KEY OPPORTUNITIES The opportunities here are straightforward:
- Accelerate Customer Acquisition
- Leverage our Enterprise Sales background to close more large clients
- Accelerate new Customer Onboarding
- Explore new geos for expansion
WHY WE ARE A GREAT FIT We are well-suited to grow this business:
- I will act as CEO of the new entity and have more than 20 years of experience in the call center industry (onshore/offshore, inbound/outbound, sales/service) and running global Customer Support teams, including 8 years as a Sr Director of CX at Cornerstone-on-Demand. Running this CX agency is firmly in my wheelhouse.
- My partner, Russ, will act as CRO and has taken 4 startup businesses from $0 to $2.5M+ in revenue in the last 10 years. Russ’ sales experience is in enterprise SaaS and agencies (digital agency and an accounting firm). He has a knack for consultative sales, so growth for a business like this is firmly in Russ’ wheelhouse.
Please connect if you are interested in finding out more.
Best,
Zach