Is NetSuite or Sage Intacct better for a multi-location/multi-entity business (rollup)?

searcher profile

August 25, 2021

by a searcher in Charlottesville, VA, USA

Is anyone on here intimately familiar with either one or both of those systems? We are looking to deploy an ERP into a multi-location/multi-entity rollup. We've done a substantial amount of diligence and had many conversations with both vendors, but looking to hear pros/cons from users.

Thank you!

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commentor profile
Reply by an intermediary
from The University of Chicago in Radnor, PA 19087, USA
For a long time, I recommended Intacct. That was before Sage bought Intacct. Since then, my experience with Intacct, and that of my clients, has been less than satisfactory. The enhancements have been slow in coming, customer service has declined, and the product does not function as well as expected. On the other hand, I used to dissuade clients from NetSuite. The product functionality was very broad but not very deep and the sales organization was notorious for promising functionality that could not be delivered and being overzealous trying to close the sale. However, in the past few years, especially since Oracle purchased NetSuite, the depth of functionality has improved substantially, and the sales and support organizations have matured into more professional organizations. Except for the fact that NetSuite is more expensive than Intacct, NetSuite is the better product and I now recommend it to my clients. I would be glad to discuss this further with you offline. redacted
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Reply by a searcher
from Pennsylvania State University in Fort Lauderdale, FL, USA
^redacted‌ integrating an ERP is very long and very costly ! it will take a year before it works properly. We are using Odoo which we liked because it is a lot cheaper than the competitors because it is open source. So far we are really enjoying it except for the accounting part that is clunky and if it is not set up properly can be very problematic. the best set of advice for any ERP is get a really good integrator, be patient and budget 25% more than expected.
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