The first few months post-acquisition are crucial for your new SMB
You have one shot to get off on the right foot
As a new owner, I focus on:
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Connecting face-to-face with every employee, from intern to executive. Taking time to ask about their roles, goals, and concerns. I listen more than I speak.
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Sharing my vision while respecting existing workflows. Change takes finesse, not force
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Learning why the business operates the way it does. Don’t think about changing ANYTHING until you understand it
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Earning trust by rolling up my sleeves, even for grunt work. I'm there to support the team, not replace them.
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Moving cautiously before letting underperformers go. I thoroughly learned who does what first. I might try to reposition a employee who's the right person but in the wrong seat
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Peppering in team lunches, 1:1s, and collaborative projects. Company culture shifts through connection
Nailing this transition period is key to your long-term success
The worst mistake you can make?
Sinking your new ship before it leaves port