My 10 Top-of-the-Head Requirements for an Operator
February 19, 2024
by a searcher from Southwestern University in Houston, TX, USA
Over the years, I've put together lots of ideas in my head as to what I look for in an operator for our companies. Someone asked me to put that on paper, so this was my first pass - whether I would be operating or someone else.
What do you think are superfluous or am I missing?
1) P&L responsibility at another organization. Does not have to be full company p&l - a division or unit of a larger company is fine - but s/he must have had ownership of the P&L.
- Must be fluent in financials. This may be an amplification of #1, but they must be able to read, understand, and act on various financial reporting.
3)Had to have performed a sales role in the last 10 years. This could be a sales- or sales-management-related position.
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Must have extensive experience (10+ years) in the industry that the acquisition is in. Not necessarily the same specific niche in the industry, but within in the industry as a whole.
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Must be entrepreneurial-minded. This should be exemplified by work examples that show an ability to manage a team with productivity / profitability as the goal as opposed to playing a part in a large corporate hierarchy.
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Must be a great communicator. Investors, banks, and portfolio-level folks will need regular communication of the critical success factors and early indicators within the business. This doesn't have to be complex, but it must be done.
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Must be willing to get hands dirty. For the first few years, this will not be a find someone to delegate everything to position. There will be a significant portion of hands-on work that will pop up for them to do.
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Must be willing to make a significant portion of their compensation an earn-in to equity. This specifically means that they will not be making a Fortune 500 salary.
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Must have a plan to grow the company. This will be harmonized with the portfolio-level plan, but we have to see that they recognize how to grow a company.
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Must be able to work - at least in the beginning - in a very unstructured environment, but create structure as s/he goes. Does s/he have an example of a new endeavor where s/he didn't contribute to or grow the chaos, but instead created order?
Perhaps this is an idealistic view, but I don't think so. It is what they will need to succeed and thrive in a SMB environment.
What do you think?