MSP Benchmarking // Service Leadership, QoE Providers

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by a searcher from Duke University - The Fuqua School of Business
in Greensboro, NC, USA

1yr ago

MSP Benchmarking // Service Leadership, QoE Providers

I am looking at an MSP company that is doing $1m in SDE ($0.8m in adj. EBITDA). There is a broker involved who has valued the company based on "Service Leadership" benchmarking reports - an MSP IT industry resource. I wanted to see if I could get advice:

1. How reliable are the Service Leadership benchmarks? (And do you recommend another source)
2. Is it common to value MSPs under $1m in cash flow using an EBITDA margin multiple and/or multiples applied to the breakdown in revenue (eg MSP, Hardware Sales, Project etc) as opposed to the more traditional approach of using a multiple of adj EBITDA?
3. Can anyone recommend a QoE provider that specializes in MSP deals?

Thank you,
Rob

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364 Views

reply by a searcher 1yr ago
from University of Pennsylvania in San Francisco, CA, USA

^redacted‌ reach out to redacted for MSP QoE- we did it with them and have been very happy - still working post close with them - redacted

reply by a searcher 4mos ago
from University of Virginia in Bethesda, MD, USA

MSP valuations when brought to market by brokers are through the roof right now, even sub $1m. It's like buying a house in NC during covid - the value may not be there logically, but someone is still going to pay for it.