I've recently acquired a service based company. How would you go about constructing deals to roll up smaller competitors that hold little to no value outside of their customer base in an industry without much customer 'stickiness'? I'm thinking maybe as simple as a referral fee or commission for any business the owner pushes my way when they shutter the business upon retirement. I Basically need a way to get in front of the customers first when they have to look for a new supplier. There are probably more creative ways to funnel that value that I'm not thinking of. Any ideas out there? resources (white papers, podcasts, blogs, etc on the subject?)
Thanks!