Hi all — I’m hoping to connect with searchers who have already acquired and are currently running a business (preferably mid-sized companies or larger). I’m taking time to do operator-focused discovery on how AI is actually being used in real SMB operations today — not just demos or theories, but daily workflows in dispatching, reporting, customer communication, back-office tasks, decision support, and so on. Specifically curious about: - Where AI tools have genuinely helped (or failed) - What you tried and abandoned - Where the friction still lives in your operating model - The “if this existed it would change my life” wishlist items Not selling anything--just trying to learn from operators in the trenches so future tools are built around real operating constraints rather than tech hype. If you’re open to a quick chat, I’d really appreciate it. I’m also happy to share a summary of patterns I learn from others as well. Thanks!