HOW TO ASSESS SOFTWARE QUALITY OF A SAAS COMPANY?
We are close to signing an LOI with a SaaS company in Europe, and we would like to understand how other searchers have approached the problem on how to ensure the software quality of a SaaS company.
We are planning to do the following:
+ Technical DD: hiring a firm to perform a technical DD (scalability, technical debt,...) and interview the team
+ Interviews to experts from an expert network (e.g, GLG, AlphaSights) to understand how does this software compare vs. its competitors
Is there something extra that you have done? Any tips?