Due Diligence Checklist for Searchers

August 15, 2019
by a searcher from Harvard University in New York, NY, USA
I've seen a couple of people posting in here asking for Due Diligence Checklists. I came across this one which is pretty good. Just enter your email and it's free!
https://library.axial.net/sample-due-diligence-checklist
from University of Georgia in St. Louis, MO, USA
1. What is the retention rate of the client base? If it's not recurring revenue, what is the reorder rate and how does that compare to the broader industry? If you have clients dropping like flies and the sales engine has to always find the next new client to keep the business afloat, your top-line may look normal but the work to accomplish it may be astronomical. Remember, you are going to have to run this business so think about the day to day of that.
2. What is the retention rate of the employees / contractors? High turnover is a definite red flag, outside of scenarios where there is significant seasonality (like retail). Even still, I'd look for a high rehire rate as a sign of a stable business.
3. Do you like the customers? I remember looking at businesses when I was searching and everything turned into numbers on a spreadsheet. On the other side, those numbers are clients/customers who are upset about something. If you don't like your customers, you'll hate your business.
You need to do deeper DD than this, but this will save you so much time on bad businesses. Hope that helps.
from Northwestern University in Orlando, Florida, USA
In addition to hinting at the size of the DD request, I would add the following information for each requested item:
(1) It's priority level (in case some information is not critical)
(2) The (negotiable) date by which you would like to receive it
This helps keep the parties on the same page and hopefully prevents the process of due diligence from damaging the deal.