I am looking for SaaS / tech services businesses. Sometimes I come across businesses with great financials and sticky customers, but their Glassdoor reviews suggest everyone is underpaid and overworked, and/or the owner is abusive/sexist/racist. It turns me off. Personally, I don't want to inherit disgruntled employees. Additionally, if I were to buy a company like that, I would like to improve the culture. However, there is a good chance that a core reason of their success is underpaying/overworking, and making it more humane for the employees may cause it to lose the financial edge.

How do others see it? Any positive spins?