Data: adding a handwritten letter took owner reply rates from 3.6% to 8.7%
We pulled reply data across 11,000+ owners contacted by searchers and buyers on our platform. Sharing what we found, along with the caveats.
Results
- Email only (10,856 owners): 2.8% replied
- Email only, in the accounts that also sent letters (2,317 owners): 3.6%
- Email + handwritten letter (277 owners): 8.7%
Comparing within the same accounts matters. Otherwise you're partly measuring who is better at outreach, not the letter.
Calling, for reference: 13,785 owners called, 6.7% reached directly. Of those conversations, 41% ended with a booked call, a referral, "email me" or "try me later".
The play that worked: email on day 0, handwritten letter on day 5.
Happy to share the full breakdown with anyone running a search. Just DM me.redacted. DM me.