CRM for WhatsApp?

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January 31, 2026

by a searcher from Harvard University - Harvard Business School in Tel Aviv-Yafo, Israel

Hi everyone. I am searching in Israel where WhatsApp is a primary communication tool. I am looking for a CRM solution that integrates well with WhatsApp, including the ability to send messages to sellers with trackable links so the CRM can record clickthroughs. I know HubSpot offers this functionality, but it is quite expensive. Has anyone found a solid alternative using other CRMs?
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Reply by a searcher
from Western University in Vancouver, BC, Canada
It’s not a CRM but check out Lemlist, it’s more of a campaign mgmt tool but it integrates with WhatsApp.
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Reply by a searcher
from University of Maryland at College Park in Denver, CO, USA
Take a look at Privyr ( https://www.privyr.com/ ) and Kommo ( https://www.kommo.com/ ). Privyr is the closest alternative to HubSpot for native link/document tracking. Kommo can do most of it too, but it'll require some manual configuration
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