Chief of Staff

ABOUT BIRCH FARADAY CAPITAL Birch Faraday Capital is an award-winning founder led operating group focused on acquiring and building exceptional UK businesses. Our current portfolio generates over £40m in annual turnover and we have ambitious plans to reach £100m within three to five years. We operate across multiple sectors including healthcare, construction, facilities management and property. With a long-term partnership approach and an active ownership model, Birch Faraday works closely with management teams to drive operational excellence, sustainable growth, and lasting value creation across its portfolio. We are now hiring a high-impact Chief of Staff to work directly with the Founder & CEO, professionalise the organisation, and drive execution excellence across the portfolio. ROLE OVERVIEW The Chief of Staff will serve as the CEO’s strategic and operational right hand, focused on creating a high-performance organisation across multiple portfolio companies. This role blends operational leadership, strategic execution, and the ability to act as a proxy CEO on critical workstreams. This is not a deal execution role. The emphasis is on value creation, operational improvement, and execution discipline. Reports to: CEO Location: Office-based KEY RESPONSIBILITIES 1. Portfolio Operations & Performance Management • Partner with leadership teams to identify operational inefficiencies and implement improvements. • Strengthen KPIs, reporting systems, and operating rhythms across all portfolio companies. • Track, analyse, and communicate performance metrics to ensure visibility and accountability. • Ensure management teams deliver consistently against operational, financial, and commercial targets. 2. Strategic & Growth Initiatives • Lead cross-portfolio projects that drive growth, efficiency, or transformation. • Support the rollout of new business lines, service expansions, pricing improvements, and digital/technology initiatives. • Conduct market analysis and strategic reviews to guide decision-making and resource allocation. 3. Proxy CEO & Execution Lead • Act as a trusted deputy to the CEO, representing them in key meetings, workstreams, and initiatives. • Provide structure, clarity, and follow-through on the CEO’s strategic priorities. • Support alignment across management teams and ensure initiatives are executed with discipline and focus. 4. Professionalisation of Portfolio Operations • Introduce best-in-class operating systems, processes, dashboards, and reporting frameworks. • Create structure and discipline in how portfolio companies plan, execute, and review performance. • Close capability gaps through coaching, training, and implementing scalable, repeatable processes. • Elevate leadership behaviours and managerial standards across all businesses. 5. Performance Culture & Execution Discipline • Drive a culture of accountability, intensity, and high performance across the organisation. • Establish clear goals, milestones, and performance expectations for managers and teams. • Build a “commitment culture” focused on ownership, urgency, and results. • Reinforce operational rigor through structured planning cycles, regular operating reviews, and data-driven performance management. • Serve as the CEO’s execution enforcer, ensuring focus, alignment, and strong follow-through across all companies. 6. Organisational Development & Continuous Improvement • Enhance communication, decision-making processes, and cross-company coordination. • Support leadership hiring, onboarding, and development across the group. • Develop, refine, and maintain a scalable operating playbook for future acquisitions. 7. CEO Leverage & Special Projects • Prepare board materials, strategy papers, operational deep dives, and CEO briefings. • Manage confidential or time-sensitive special projects on behalf of the CEO. • Act as a multiplier increasing the CEO’s effectiveness and bandwidth. CANDIDATE PROFILE Must-Have • Generalist consulting background preferred (MBB, Oliver Wyman, Accenture Strategy, LEK, EY-Parthenon, etc.). • Proven ability to lead cross-functional projects with strong execution discipline. • Strong analytical and problem-solving skills. • Experience of operational improvement, transformation, or value creation. Nice-to-Have • Exposure to private equity, portfolio operations, or multi-site operational businesses. • Experience within healthcare, social care, construction, or other operational sectors. • Prior experience as a Chief of Staff, Strategy Manager, Operational Lead or similar high-impact role. Personal Characteristics • High-intensity operator with strong organisational discipline. • Naturally structured, analytical, and able to bring order to complexity. • Hands-on, practical, grounded and willing to roll up their sleeves when needed. • Strong communicator and influencer with emotional intelligence. • Values ownership, urgency, and delivering results. • High integrity and sound judgement. • Implementation of standardised commercial processes across subsidiaries WHY JOIN BIRCH FARADAY? • Work directly with a founder-CEO scaling an ambitious operating group. • Step-change your career trajectory. Exposure to strategy, operations, and leadership across multiple industries. • Real responsibility and real impact. Your work will materially change how businesses operate. • Clear progression pathway toward COO or other senior leadership positions across the portfolio as Birch Faraday scales. • Energetic, entrepreneurial culture with high standards and meaningful work. REMUNERATION AND NEXT STEPS A competitive base salary, performance-related bonus, and long-term incentives will be offered, commensurate with experience. To express interest, please contact me directly via redacted