I recently hired a part time customer success officer for my senior team. What a shock. She showed us that we needed a road map to keep unhappy customers onboard until we could help them succeed with our tools. We built a secret pricing structure to keep customers angry with our premium pricing subscribed until we could show more value.

She also helped us create new products and pricing combinations that made it easy to onboard low revenue clients and sell them up on features. She also helped us build community with group training and discussions on current market challenges. More value beyond product features.

These type of execs are not easy to find! Happy to intro ours. Send your email.



Joe