Accounting Firm Acquisition- Client Retention?
Hello, my wife (a CPA) and I are exploring acquiring a CPA firm. One of the big questions we have is how much customer churn to realistically expect due to the transition. Realistically, we're seeing our offer will be competitive with <$2M firms. In that range, we are seeing that the owner is directly involved in managing customer relationships. That’s perfectly fine, but we’re realistic that some client attrition is likely due to the ownership transition. Has anyone here gone through a CPA firm acquisition and willing to share their experience with client retention?