#176 The Insurance Payment Posting Mistakes Draining Your Revenue (Part 2 of 4)
Your AR report says hundreds of thousands of dollars are coming in. But if your team is making these four insurance posting mistakes, a significant portion of that AR is phantom money that was never going to be collected.
In this episode (Part 2 of our Payment Posting series) we walk through the four insurance-side mistakes that inflate AR and drain revenue:
• Ignoring contractual adjustments — the gap between billed and allowed sits in AR as uncollectible phantom money
• Accepting underpayments as paid in full — payer shorts you on a contracted rate, poster writes off the difference without flagging it
• Leaving zero-balance claims open — fully paid claims clogging your AR and inflating your workload
• Duplicate posting — same ERA payment posted twice, creating phantom credits and balance chaos
Each mistake has a fix you can implement this week.